Troubleshooting Methodologies w/ Eli the Computer Guy

Eli is an IT Professional with his own YouTube channel and 750K subscribers. I’ve learned a lot from his free videos. He covers Networking basics like TCP/IP, DNS, VPNs, Servers, and other relevant info.

This class teaches students the mindset and processes required to professionally troubleshoot computer systems. Every new technician should fully understand the troubleshooting procedure such as:

Assessing a System Problem
Researching and Planning Solutions
Breaking a problem Into Pieces
Communication Skills

Troubleshooting Methodologies w/ Eli the Computer Guy

You can find more of his videos here:
(His Networking and Data Recovery videos have saved me a bunch of times)